There is perhaps something to be said for the Be Perfect “driver” (see previous post), when one is on the receiving end. This was brought to my attention by Mr. Signs today when he showed me a letter from the manufacturers of his company car. It was a Manufacturer’s Recall Notice that said:
“As a result of our constant quality monitoring process we have found there is a possibility that due to insufficient fixation of the genuine Toyota accessory rubber floor mat on the driver’s side, it may slip forward under specific driving conditions and interfere with the accelerator pedal.”
I mean, blimey! If only my dentist took this attitude I wouldn’t be sitting on a bill for hundreds of pounds worth of work which only needed doing because of “insufficient fixation” in the original work.
I wouldn’t be nursing a shocking great bruise after a blood sample was taken and the nurse said, “no, that can’t possibly be hurting you, it’s just a pin prick.”
The bastard who went into my car and left my back lights smashed would have left a note saying sorry and here’s my contact number, insurance details etc.
Or am I confusing this with professionalism, decency and empathetic engagement?
And anyway, we all know that straight roads and trains running on time isn’t everything.